The scope of the investigation into Meta was broadened in November to include the new WhatsApp Business Solution Terms. The case, opened last July, examines the possible abuse of a dominant position arising from the company’s integration of the Meta AI service into WhatsApp, where it is given greater prominence than competing services. The Italian Competition Authority has imposed interim. The Italian Competition Authority said it ordered WhatsApp owner Meta Platforms to suspend a policy that excludes rival artificial-intelligence chatbots from the messaging platform. Investigation Closure: Italy's competition authority AGCM has dropped its investigation into Meta Platforms, initiated in July 2025, due to the European Commission's extension of its own inquiry, highlighting the importance of regulatory coordination. Market Dominance Concerns: AGCM was initially focused on whether Meta's installation of AI tools on WhatsApp constituted an abuse of its. Italy's competition authority said on Monday it ‌had dropped an investigation into Meta Platforms over allegations the company ⁠abused its dominant position by installing its artificial. Italy's AGCM ends its probe into Meta's WhatsApp AI over dominance concerns as the EU Commission expands its investigation to Italy. Italy has ordered Meta to suspend its policy that bans companies from using WhatsApp’s business tools to offer their own AI chatbots on the popular chat app. ROME, June 8 (Reuters) – Italy’s competition authority said on Monday it had dropped an investigation into Meta Platforms over allegations the company abused its dominant position by installing its artificial intelligence tool on messaging service WhatsApp. The investigation had been launched in July 2025. The regulator, known as AGCM, said it closed its probe […].